- HOW TO RETURN YOUR ITEM
1) GET A RETURN SHIPPING LABEL
We will issue a return shipping label for any easy returns.
Contact us to get a return shipping label for your package.
Be sure to include the following with your message to speed up this process:
Item/Quantity you wish to return
Reason for return
- PACKAGE YOUR ITEM
Carefully package the item to be returned along with ALL original packing materials and accessories.
- SHIP YOUR ITEM
Please ship within 5 days of the date the return label was sent to you, as our warehouse must receive it within 10 days of the label date to issue a refund.
If you do not use our shipping label, you MUST send customer service the tracking number on the return package so that we can verify proof of delivery. We can not refund a return that has not been returned. We do not reimburse shipping cost so please use our label!
- GET YOUR MONEY BACK
Once we receive your return, we will verify that the item is identical to the brand, specifications, item description & condition* of your original purchase.
Example: If your item was sold to you in “New” condition, we expect that the item has not been worn, used or washed. If item has been washed or used, the vendor may not approve a refund.
Once verified, we will issue a refund after 5-7 business days from the date of receipt of your item to allow for processing.